How it works
From medical prescription to your doorstep — in three clear steps.
Get your prescription
You need a medical prescription — from your GP, specialist or via telemedicine. Below, we show you which providers make this effortless.
Order online
Choose your product in our shop, upload your prescription as a photo or PDF, and complete your order. Our pharmaceutical team reviews everything.
Receive discreetly
Your order ships in secure, neutral packaging via DHL Express (1–2 business days) or same-day in Düsseldorf.
Prescription via video call
Don’t have a prescription yet? These telemedicine providers pave the way — from the comfort of your home.
You’re not alone.
Whether physician or patient — our team is by your side.
Expert consultation for physicians
Looking to prescribe cannabis for the first time or seeking dialogue on dosage and indication? Our pharmaceutical team advises you — confidentially and as equals.
Get in touchPatient hotline
Need help with your order, have questions about the process, or want to track your delivery? Call us or send a message.
Contact us now